Privacy Policy
Effective date: January 1, 2026
1. Scope
This policy explains how Northcrest Atelier (“we”, “us”) handles personal information when you use our website, purchase courses, or participate in training programs.
2. Data we collect
- Account data: name, email, and authentication metadata.
- Transaction data: purchased courses, billing country, and amounts (payments are processed by PCI-compliant providers; we do not store full card details).
- Learning activity: course progress, quiz results, and notes you voluntarily add.
- Technical data: browser type, IP address, device identifiers, and cookie preferences.
3. How we use data
- Provide and improve courses, including content updates and support.
- Process transactions and maintain accurate records.
- Send essential service emails (receipts, policy updates). You can opt out of non-essential messages.
- Detect abuse, ensure safety, and comply with legal obligations.
5. Security
We implement reasonable technical and organizational measures such as encryption in transit, least-privilege access, regular security reviews, and incident response procedures. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your region (e.g., GDPR, CCPA), you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise rights, contact us at [email protected]. We may verify your identity before fulfilling requests.
7. Retention
We keep personal data only as long as necessary for the purposes described above or as required by law. We anonymize or securely delete data when it is no longer needed.
8. Contact
For privacy questions, email [email protected] or write to: Northcrest Atelier, 548 Market St, San Francisco, CA 94104, USA.
We may update this policy. We will post changes with a new effective date.